Vision, Mission and Values
Purpose moves people to remake the world. The mobility future will be strategic. We want to be part of improving the lives of assignees and their families. We will continue to improve the delivery of our services through innovations in customer care, and by developing concepts with a global reach based on our local expertise and superior supply management.
Strategic Objectives
Service delivery is the key
In January 2017, Alfa launched “Strategy 2020”. One of our strategic objectives is to continue to develop a culture that is sustainably value-adding, focused and customer-service-oriented. We will retain and develop the best people through talent management and training via our People & Culture strategy, and we will focus on achieving a high consistency of satisfaction while delivering a service in accordance with global standards and regulations.
We will continue to improve the delivery of our services through innovations in customer care, and by developing concepts with a global reach based on our local expertise and superior supply management.
Alfa will remain vigilant in generating improvement of profitability by efficiencies; by leveraging economies of scale across Alfa’s growing global network of partners and customers and by sustainable investments in technology platforms.
